Shipping Information
The shipping cost you pay will be calculated and pricing will be displayed at checkout.
For an accurate shipping quote, please place the items you wish to order into your shopping cart, proceed to the checkout page, and enter your shipping address details. Shipping options will appear for your review.
HOW LONG DOES SHIPPING TAKE?
We pride ourselves on getting your products to you as fast as we can, and will be shipped within 2 business days. Couriers do not operate on weekends or public holidays. Depending on your location, and the shipping service used, average lead times for delivery are 1-10 business days. During peak seasons, Christmas & Easter, there can be some slight delays.
HOW WILL MY ORDER BE SHIPPED?
We currently use Australia Post as our major courier, and we are able to ship to PO Boxes. All orders require a signature on delivery.
DO I NEED TO BE HOME TO RECEIVE MY DELIVERY?
Deliveries are during business hours, and items will require a signature on delivery. If you are not home when delivery is attempted, a calling card will be left. This card will contain details to contact the courier to arrange a suitable re-delivery date, or to advise item is available for collection at your local post office.
If you do not contact the courier, or collect your item within a reasonable time frame, the item may be returned to us. If returned, we will contact you and either arrange another delivery (at an additional cost to you), or we will arrange a refund of the order value less any incurred delivery costs.
WHAT HAPPENS IF MY ORDER DOESN’T ARRIVE IN THE ESTIMATED TIME FRAME?
If you have any problems with your delivery, please contact us via phone or email and we will work with you to address any issues you have.
DO YOU DELIVER OUTSIDE OF AUSTRALIA?
We can ship to other selected Countries using various carriers. If you are enquiring from overseas, please send us an email with the items you are wanting, and the country you are in, and we will provide you with a shipping quote.
Please note: not all items that we currently sell are able to be sold overseas, and you will be advised at the time if we are unable to ship to your country